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Please note: our support team will aim to get back to you as soon as possible - ideally within 24-48 hours (working days only), but please do allow some extra time. 

If you're enquiring about an order placed at AllTheAnime.com please include your order number, as this will help us to answer your query quicker.

Also be sure to check our F.A.Q. page in case your question has already been answered there.